Cancellation Policy

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Please be advised that cancellation made up to 24 hours before a scheduled deliverable via formal notice (Email, phone call) will be processed without penalty.

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Cancellation processed after span of 24 hours from receiving the product or service would be handled subjectively as per case and charged accordingly. To avoid cancellation fee, please provide cancellation notice within 24 hours of placing or finalizing a product or service.

Once a process is initiated, cancellation afterwards will be accepted without any refunds. However, this may vary from country to country. Please contact us to know more about policies.

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Dispute resolutions

 

Namokar Digital Solutions is committed towards preventing and essentially responding to any grievances at the workplace or services offered.

The principle of this policy is to provide guidance to Namokar Digital Solutions in managing disputes. This policy applies to all Namokar Digital Solutions staff, volunteers, inters, and management members. It incorporates grievances or disputes between staff and

• Other staff

• Management members or Board members

• Volunteers

• Student Intern

• Clients

This guideline however does not provide detailed information about:

Dispute between staff and third-party individual

Feedbacks and complaints from staff members, stakeholders or clients

Managing staff performance.